Operational Capacity
IV. Operational Capacity
Ask yourself: Does your organization have the resources, systems and skills needed to deliver its programs?
Operational Capacity is the ability of a nonprofit organization to implement key organizational and programmatic functions. Simply put, it’s the having the right people, skills, space and stuff.
This includes:
- Technology and technology skills
- Service Delivery
- Program Evaluation
- Appropriate Facilities and Facility management skills
- Outreach
- Marketing
- Legal
- Fundraising
- Financial Management

